Md Ahteshamul Haque Khan, managing director and CEO of Dutch-Bangla Bank, is seen attending a strategic conclave for its Khulna region alongside other officials of the bank at a local hotel in Khulna on November 6. Photo: Dutch-Bangla Bank

Dutch-Bangla Bank held a strategic conclave for its Khulna region at a local hotel in Khulna on November 6, in a hybrid format to formulate business strategies for its branches and strengthen customer service.

Md Ahteshamul Haque Khan, managing director and CEO of Dutch-Bangla Bank, attended the programme as the chief guest, according to a press release.

In his speech, he said, “DBBL has undertaken various strategies to become the best financial solution partner – the trusted partner for its customers.” He highlighted several strategic priorities, including a client-caring mentality, to ensure service excellence.

The branch managers of the Khulna region presented their respective strategies at the conclave and assured the management that they would achieve their business targets through excellent customer service.

The senior management team also shared their insights and provided guidance on improving customer service and achieving business targets.

Officials of branches and sub-branches, regional heads of Rocket and Agent Banking, and ADC supervisors of the region also participated in the conclave online.